The City of Brighton is launching The National Community Survey (NCS) through Polco NRC (National Research Center) to get resident input on a wide range of community issues ranging from crime and safety and employment opportunities to overall quality of life. Hundreds of organizations nationwide use Polco for strategic planning, budgeting, and empowering resident voices. Brighton residents are encouraged to take the community survey to help provide feedback to plan for the City’s future.
This week, 3,000 households will begin receiving surveys in the mail asking them to participate, and their responses will be weighted and analyzed for the survey results. Following the distribution of the mailed surveys, an online version of the same survey will be available for the rest of the community to complete in late July. More information will be sent out on the online survey when it becomes open. All residents will be able to complete the online survey by visiting www.brightonco.gov/survey.
The City of Brighton last worked with Polco to conduct a community survey in 2021. The National Community Survey allows Brighton to compare results and benchmark residents’ opinions against other communities across the country. The survey will include questions about quality of life, important characteristics of community, services provided by the City, and priorities for the future. The survey will be available online in English and Spanish. Responses will remain anonymous and personal information will be securely stored on Polco. Once results are in, they will be analyzed by Polco, then presented to City Council. Public feedback from the survey will help Council and City staff to identify areas needing improvement, and ultimately, impact decision-making for City projects and initiatives.
Residents with questions about the survey may contact the City of Brighton by email at communications@brightonco.gov.
About The National Community Survey™ (The NCS™)
The NCS was among the first scientific surveys developed to gather resident opinion on a range of community issues and has been used in more than 350 jurisdictions across 46 states. The NCS is a cost-effective survey of resident opinion and an important benchmarking tool that allows for comparison among communities. Communities using The NCS have reported that the tool improved service delivery, strengthened communications with community stakeholders and helped leaders identify clear priorities for use in strategic planning and budget setting. The NCS is the only resident survey endorsed by the International City/County Management Association and the National League of Cities.