FAQs • Brighton, CO • CivicEngage

I need to cancel my activity registration and get a refund. What do I need to know?: Refund requests can be filed with the Customer Service Representatives at the Front Desk of the Recreation Center. Refund requests must be received at least 5 days before the start of the activity in order to receive a refund. We do not offer cash refunds. If your total payment is less than $25, the refund will be issued as a household credit which can be used for future purchases. If it is more than $25, it can be refunded to the card used to pay for the registration or cut as a check. There will be a $5 processing fee assessed per activity registration. We will be flexible with our refund deadline for illness or injury that unexpectedly prevents participation. This refund policy is in place for all recreation programs and activities.

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Recreation Center Pool

1. What programming is offered?: We offer group and private swim lessons, youth and adult recreational swim teams, and aquatic fitness classes including H20 Fitness, Deep Water Fitness, and BOGAFit. We also offer American Red Cross Lifeguard Training classes. We periodically offer contracted classes that are hosted by outside instructors, including Infant Swim Resource (ISR) infant survival classes. ISR is offered on the schedule of the qualified instructor and is not a regular offering.

2. What is the water temperature in the pool?: The lap pool is 84 degrees, leisure pool is 87-88 degrees, and the hot tub is 103 degrees. These temperatures are based on the appropriate temperature ranges for the types of activities conducted as well as health department requirements.

3. How do I know where to place my child in group swim lessons?: Please refer to our swim lesson levels pages and look at prerequisite and exit skills to determine your child’s level. If you do not know what skills your child can and cannot do proficiently, please contact the Assistant Aquatics Coordinator at 303-655-2213 and we will set up a placement test.

4. Can I request a swim lesson instructor?: If you want a specific instructor or a specific gender of instructor, you may participate in our private lesson program. We are not able to accommodate requests for group swim lesson instructors.

5. I am interested in joining a swim team but it has already begun. Can I still sign up?: Yes, if there is space! The Brighton Gators Swim Team fills relatively quickly, so make sure you are paying attention to registration dates to have the best chance of getting a spot on the team.

Find current information on private swim lessons and how to submit a request here.

7. I would like to be a lifeguard at the Rec Center/Oasis. What do I need to do?: Lifeguard candidates must be at least 15 years of age and certified as an American Red Cross Lifeguard. If you are not certified, your next step is to take an American Red Cross Lifeguard training. We offer lifeguard training in-house!

Please reference this page for the most up to date information about lifeguard training classes.

9. What is considered proper swim wear?: Only swim and bathing suits are appropriate for swimming. Basketball shorts, t-shirts, denim, sweatpants, and undergarments are not permitted. If you have questions about how to find a swim or bathing suit that fits your specific needs, we are happy to help! Contact us at 303-655-2212.

10. I would like to come and swim laps. Do I need to share a lane?: Yes. If there are enough swimmers, lane splitting and/or circle swimming is required. We do not allow for swimmers to retain their own individual lane while other swimmers wait to swim. Please follow lane sharing etiquette and find a swimmer similar to your level and notify them that you are joining their lane before you begin swimming.

11. May I bring floats to wear and play with?: You may bring Coast Guard approved personal floatation devices (PFDs). A PFD that is Coast Guard approved will have a label inside the jacket indicating approval clearly. PFDs that are not Coast Guard approved (including water wings and most swimsuits with built-in floatation) are not designed to keep the wearer’s head above water and are not permitted - however, you may borrow one of our approved floatation devices! Large floats are not permitted as they create blind spots for lifeguards and may lead to dangerous situations.

12. May I bring toys to play with?: You may bring dive toys and soft toys. Toys being thrown may not be permitted on busy days if they create dangerous situations, and the lifeguard has the agency to make that decision.

13. I need to cancel my activity registration and get a refund. What do I need to know?: Refund requests can be filed with the Customer Service Representatives at the Front Desk of the Recreation Center. Refund requests must be received at least 5 days before the start of the activity in order to receive a refund. We do not offer cash refunds. If your total payment is less than $25, the refund will be issued as a household credit which can be used for future purchases. If it is more than $25, it can be refunded to the card used to pay for the registration or cut as a check. There will be a $5 processing fee assessed per activity registration. We will be flexible with our refund deadline for illness or injury that unexpectedly prevents participation. This refund policy is in place for all recreation programs and activities.

14. There is no room in the swim lesson level that I need. What do I do?: Get on the waiting list. As possible, we will add spots to lessons. It is not appropriate to enroll your child in a level higher - it can create anxiety and will not benefit your child or the other children in the class. If needed, you may enroll your child a level lower - this will allow them to continue practicing skills, and it is safer for our instructors to push an advanced student further than it is to accommodate a student who is not ready for the skills being taught.