I already paid my bill, why does my statement show a past due balance?

If you pay your bill later than the "Due Date" on the bill, your payment will not show up on the next bill. Call us and check to make sure that we did actually receive your payment.

Show All Answers

1. Can I pay over the telephone with a check?
2. Why did my water bill go up?
3. Why did my sewer rate go up?
4. How is the Storm Drainage Maintenance Fee calculated?
5. What is the charge if I am late on paying my bill?
6. I made a payment on line through my bank a week ago, why haven't you received it yet?
7. I already paid my bill, why does my statement show a past due balance?
8. I am a new customer, why do I have a $20.00 past due balance on my account?
9. Why would the Storm Drainage Charge apply to my property if there is not a storm sewer directly in front of my property?
10. What payment options are available for processing my utility bill?
11. Do I have to receive a paper bill?
12. Is there a way to make the amount of my water bill consistent every month?