I am a new customer, why do I have a $20.00 past due balance on my account?
The $20.00 past due balance is a one time set up fee for new accounts. We do not charge a deposit.

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1. Can I pay over the telephone with a check?
2. Why did my water bill go up?
3. Why did my sewer rate go up?
4. How is the Storm Drainage Maintenance Fee calculated?
5. What is the charge if I am late on paying my bill?
6. I made a payment on line through my bank a week ago, why haven't you received it yet?
7. I already paid my bill, why does my statement show a past due balance?
8. I am a new customer, why do I have a $20.00 past due balance on my account?
9. Why would the Storm Drainage Charge apply to my property if there is not a storm sewer directly in front of my property?
10. What payment options are available for processing my utility bill?
11. Do I have to receive a paper bill?
12. Is there a way to make the amount of my water bill consistent every month?