What is the charge if I am late on paying my bill?

Utility bills are automatically allowed a 5 calendar day grace period past the due date listed on the bill. A late charge of $10 will be added to your account if your payment is received after the grace period has passed. A courtesy letter is generated and sent to customers when late fees are incurred. If utility bills are not paid in full, shutoffs may occur.

Show All Answers

1. Can I pay over the telephone with a check?
2. Why did my water bill go up?
3. Why did my sewer rate go up?
4. How is the Storm Drainage Maintenance Fee calculated?
5. What is the charge if I am late on paying my bill?
6. I made a payment on line through my bank a week ago, why haven't you received it yet?
7. I already paid my bill, why does my statement show a past due balance?
8. I am a new customer, why do I have a $20.00 past due balance on my account?
9. Why would the Storm Drainage Charge apply to my property if there is not a storm sewer directly in front of my property?
10. What payment options are available for processing my utility bill?
11. Do I have to receive a paper bill?
12. Is there a way to make the amount of my water bill consistent every month?