The City of Brighton has partnered with SeeClickFix to announce a new platform that will allow residents to report quality-of-life issues and request city services.
With this free SeeClickFix mobile app and web tools, Brighton residents will now be able to provide the City of Brighton staff with pictures, videos, specific descriptions, and more — valuable information needed to get the job done efficiently. In addition, the SeeClickFix platform provides city officials with a centralized issue management system to manage issues from creation to resolution — engaging Brighton residents throughout the process.
This partnership not only allows Brighton residents to report problems, but also to view, comment on, and vote to fix problems submitted by their neighbors. Residents can even create their own “watch areas” to receive notifications about all issues reported in their community, enabling them to follow the progress of all service requests — not just the ones they report.
The SeeClickFix mobile app is available for download on Android http://bit.ly/1SFITP3 and Apple https://apps.apple.com/us/app/seeclickfix/id322000552. In addition to the mobile apps, residents can send reports to the City of Brighton’s website at www.brightonco.gov and seeclickfix.com.
SeeClickFix was founded in 2008 to empower citizens with the tools to publicly document quality of life concerns in their neighborhoods. By radically improving the quantity and quality of this data, SeeClickFix was quickly adopted by local governments, who needed a better way to receive information from citizens.
This exchange helped to build one of the largest neighborhood networks in the world — upon which public agencies and public citizens engage to improve communities. Today, SeeClickFix has official partnerships with hundreds of cities, engaging hundreds of thousands of citizens in the resolution of millions of issues.
SeeClickFix has worked with government partners to develop municipal management tools on top of this citizen network. As SeeClickFix is adopted into the everyday lives of government users, the benefit of the engaged citizen base continues to grow.