Assistance Programs

Budget Billing

This option aims to keep your bill uniform for every billing cycle for the coming year. It is offered to homeowners that have been current with payments on their monthly water bills for a period of 12 months. New homeowners may apply based on previous annual average consumption at their current address. Budget billing generally is re-adjusted every March and is calculated by using the previous 12-month average bill with a 10 percent increase added into the monthly totals and then reconciled with the 12th bill. Residents are encouraged to call to have their account added to the Budget Billing list. Accounts must be added by Dec. 31 and bills will be re-adjusted March of the following year.

Good Neighbor Program 

How many good neighbors are there in Brighton?

Since its inception, the Good Neighbor Program has helped more than 48 citizens who’ve encountered a temporary financial crisis. That’s more than $10,000 of helping! There are currently 300 Brighton utility customers signed up for monthly water bill roundups. Brighton’s population is more than 36,000, so there is plenty of room for additional good neighbors!

What does it mean to be a good neighbor?

The City of Brighton’s Good Neighbor Program provides emergency utility bill payment assistance to individuals and families in Brighton facing a temporary financial crisis. The Good Neighbor activities are funded through voluntary contributions from participating City of Brighton utility customers who choose to roundup their bill to the next dollar.

Being a good neighbor has never been easier!

To sign up, call the Utility Billing Division at 303-655-2009. You can also download the Good Neighbor sign-up form (PDF) and email it to us.

How can I get help?

If you or someone you know is facing a temporary financial crisis and would like to receive assistance from the Good Neighbor Program, please pick up an application at the Utility Billing counter located on the first floor of Brighton City Hall or fill out the application online below.

Eligibility and Assistance

Eligible customers may receive a credit to be applied toward their current balance on a City of Brighton utility account. The account may be credited for up to $300, depending on circumstances. Assistance is available for residential customers who are experiencing unusual and difficult financial situations only. The customer must be in good standing with their utility payment history, meaning no delinquent bills within the last 12 months. The customer cannot have received assistance through the Good Neighbor Program within the last 36 months.

To apply to receive assistance from the Good Neighbor Program, fill out an application at the Utility Billing counter at Brighton City Hall, or call 303-655-2009. Send completed applications to us via email.

Download the Good Neighbor Program application here (PDF)

Solicitud en Español para programa El Buen Vecino (PDF)

Leak Adjustment Policy

The City of Brighton's Leak Adjustment Policy can be viewed here.